Seeking Talent: Toyota’s Challenge to Craft a ‘Candidate-First’ Experience

Before Toyota Financial Services announced its move to Plano, Texas, four years ago, the company averaged a respectably low 5% attrition rate with little turnover year over year. But when the move was initiated, suddenly there was a need to hire hundreds of new employees to replace those who opted to stay behind in southern […]
  • Marcie Belles
  • June 21, 2018
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11 Executives Offer Predictions for 2018

From the expansion of mobility services to technology enhancements and continued depreciation of used-car values, a lot has been stirring in the auto finance space this year. And even more change is anticipated next year, according to some executives in the auto finance sector. Auto Finance News asked eleven executives, “What are your predictions for […]
  • Natalie Mattila
  • December 28, 2017
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What Gets Measured Gets Done: Establishing Key Risk Indicators to Measure Compliance Health

When we visit a doctor, we learn much about our health risk based on various measurements. Doctors check our blood pressure, heart rate, and cholesterol levels, and then compare them to medically determined acceptable rates. If our results are higher than the acceptable rates, doctors will advise us how to manage those rates downward to […]
  • Linda Iannone
  • August 7, 2017
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New Webinar Offers Tips to Make Compliance Training Fun

Making compliance training fun seems impossible — and expensive — but there are simple ways to alter training initiatives to engage employees without breaking the bank. That’s the upshot from the latest webinar hosted by the Center for Auto Finance Excellence entitled “Can Compliance Be Fun? Tips & Tools to Make Training Engaging.” “All it […]
  • Natalie Mattila
  • June 26, 2017
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Executive Roundup: How to Foster a Dynamic Company Culture

In order to foster innovation in the industry, leaders agreed teams need to feel comfortable speaking up and voicing their opinions – that’s the upshot from some executives in the auto finance sector. Whether that means collaborating on a whiteboard, establishing a healthy work-life balance, or not punishing inventive ideas that ultimately fell short, companies […]
  • William Hoffman
  • November 9, 2016
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Security Service Credit Union Takes Top Spot in Dealer Ranking

For the second straight year, Security Service Credit Union took the top spot in overall performance in an exclusive ranking of dealer preferences about the finance providers they use. The survey, called the Auto Finance Performance (AFP) data query and conducted by Auto Finance News, quantifies and ranks lenders on service, pricing, representatives, and products […]
  • Marcie Belles
  • October 24, 2016
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5 Questions Your Board Should Be Asking the Chief Compliance Officer

As fiduciaries, board members have a responsibility to shareholders to oversee many aspects of a company’s business, including compliance with laws and regulations. Board oversight of compliance is also an expectation of federal and state regulators. As a corporate governance advisor and a current Chief Compliance Officer, I have seen first-hand the struggles some boards […]
  • Linda Iannone
  • September 14, 2016
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Harness Startup’s Tech — A Game Winning Strategy for Lenders

With the auto finance industry evolving rapidly — particularly as startups and fintech companies attempt to disrupt the space — it can be difficult for some lenders to keep up to speed with changing technology trends, said Chris Ballinger, chief financial officer and global chief officer of strategic innovation at Toyota Financial Services. The auto […]
  • Natalie Mattila
  • August 26, 2016
  • 1

Coping with CFPB Exams: How to Handle the Findings [VIDEO]

First comes the exam, then come the findings. And one sign of a good exam is no surprises, according to Linda Iannone, chief compliance officer at Toyota Financial Services. “By the time you get to the closing meeting, you should already know what the findings are going to be, and what you’re going to talk […]
  • Larissa Padden
  • August 5, 2016
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