5 Questions Your Board Should Be Asking the Chief Compliance Officer

As fiduciaries, board members have a responsibility to shareholders to oversee many aspects of a company’s business, including compliance with laws and regulations. Board oversight of compliance is also an expectation of federal and state regulators. As a corporate governance advisor and a current Chief Compliance Officer, I have seen first-hand the struggles some boards […]
  • Linda Iannone
  • September 14, 2016
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Harness Startup’s Tech — A Game Winning Strategy for Lenders

With the auto finance industry evolving rapidly — particularly as startups and fintech companies attempt to disrupt the space — it can be difficult for some lenders to keep up to speed with changing technology trends, said Chris Ballinger, chief financial officer and global chief officer of strategic innovation at Toyota Financial Services. The auto […]
  • Natalie Mattila
  • August 26, 2016
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Coping with CFPB Exams: How to Handle the Findings [VIDEO]

First comes the exam, then come the findings. And one sign of a good exam is no surprises, according to Linda Iannone, chief compliance officer at Toyota Financial Services. “By the time you get to the closing meeting, you should already know what the findings are going to be, and what you’re going to talk […]
  • Larissa Padden
  • August 5, 2016
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Coping with CFPB Exams: The Importance of First Impressions [VIDEO]

Building relationships with the Consumer Financial Protection Bureau and other regulators is “so important,” said Linda Iannone, chief compliance officer at Toyota Financial Services. “We haven’t been examined by the CFPB yet, but we took a very proactive approach,” Iannone told attendees at the Auto Finance Risk & Compliance Summit in May. “As soon as the larger participant […]
  • Larissa Padden
  • July 13, 2016
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Coping with CFPB Exams: The Top ‘Dos and Don’ts’ [VIDEO]

A company’s legal representation should not be present during an exam from the Consumer Financial Protection Bureau, according to Richard Miller, director of compliance at Hyundai Capital America. “There’s a different level of animosity that comes with having a separate legal counsel in that role as a participant in the exam. It definitely doesn’t run […]
  • Larissa Padden
  • July 1, 2016
  • 0

Coping with CFPB Exams, The Importance of Interviews [VIDEO]

Identify who are your subject matter experts are, engage them early, and start working on all the first day presentations – that’s the advice Richard Miller, director of compliance at Hyundai Capital America, gave on how to prepare for Consumer Financial Protection Bureau exams. Miller, along with Toyota Financial Services’ Chief Compliance Officer Linda Iannone, […]
  • Larissa Padden
  • June 24, 2016
  • 1
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