How Warm Is Your Welcome?

The most successful auto servicers know the welcome call is more than just a formality to perform when a new account comes on board. It is the first opportunity to delight and engage borrowers with your brand, capture and share information, and promote the services you provide. For a typical borrower, it is the start […]
  • Sagent Lending Technologies
  • July 31, 2017
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Fintech Continues to Transform Auto Finance, but Will it Take Over?

Fintech companies that advertise efficient financing solutions are becoming more prevalent in the auto industry. Technology is advancing in a way where traditional players have no choice but to partner with new entrants, but the tide hasn’t completely turned from competition to collaboration. That’s according to Chris Chestnut, president of Payix. “I think, holistically, from the […]
  • Cody Lyon
  • March 23, 2017
  • 2

19 Tips for Crafting a Social Media Strategy

When it comes to cooking up a social media strategy, the recipe varies from lender to lender. Sure, some ingredients remain consistent ― like management buy-in, brand awareness, and compliance concerns ― but their measurements vary. Though banks are still fine-tuning their formulas, here’s a look at some social media best practices, as outlined by […]
  • Marcie Belles
  • May 28, 2013
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