Post Tagged with: "Fiserv"

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Breaking Down the 3 Categories of Car Subscription Programs

Operations July 16, 2018 at 11:06 am

Car subscriptions have been one of the most exciting developments in the auto industry in the past year. By offering a good balance between ridesharing (Uber, Lyft, etc.) and full ownership (buying or leasing), subscriptions are getting increasingly popular both with customers and auto retailers. Subscriptions are especially appealing toRead More

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Auto-Lease Swapping: What It Is, Why It’s Growing, and Why It Matters for Lenders

Best Practices, Management, Operations July 13, 2018 at 11:36 am

If your business portfolio includes automotive leases, chances are you have already come across a few customers (or perhaps several thousand!) who are interested in getting out of their contract early. Maybe they’ve lost their job; maybe their yearly mileage is higher than they anticipated; perhaps they no longer needRead More

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Due Diligence Instead of Damage Control: Stopping Auto Lending Fraud Before It Starts

Payments, Risk April 10, 2018 at 10:36 am

The hard-won lessons of the 2008 financial crisis are more relevant today than ever. While the mortgage industry tightened regulations and lending standards post-crisis, the same cannot be said for the auto lending industry. The volume of auto lending has been steadily growing since 2010, and fraud is unfortunately onRead More

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Enabling Automotive Subscription Services to Scale

Best Practices, Operations March 19, 2018 at 10:30 am

Customers have endless options when it comes to personal transportation, ranging from the traditional purchase or lease of a vehicle, to on-the-spot rentals and ridesharing services such as Lyft and Uber. Nearly 40 years after the leasing model was adopted by Ford, a new contender is rapidly emerging: subscription-based vehicleRead More

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3 Benefits of Using End-of-Lease Independent Vehicle Inspections

Best Practices, Guides February 28, 2018 at 10:00 am

When it comes to the end of a vehicle’s lease, all involved — lender, dealer, and lessee — appreciate when the turn-in experience is a pleasant one. Third-party vehicle inspections can go a long way toward ensuring pleasant experiences. End-of-lease independent vehicle inspections have become increasingly popular for bringing efficiencyRead More

Alternative Deal Structures Gain Ground [PODCAST]

Alternative Deal Structures Gain Ground [PODCAST]

Best Practices, IT, Podcast, Risk December 21, 2017 at 10:08 am

Alternative deal structures — in which lenders can offer potential borrowers with multiple finance options in response to a single credit request — are becoming more prominent as borrowers continue to seek instant credit decisions, said Scott Hendriks, director of product management for auto originations at Fiserv. “There are manyRead More

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Where Does Your Proof of Ownership Lie?

Best Practices, Operations December 14, 2017 at 10:30 am

Buckling up before hitting the road is an ingrained practice for most drivers and their passengers. Promptly securing vehicle titles after a sale is finalized should be no different. Lenders should always ensure that the titles and liens for every asset they have on the road are properly filed toRead More

© Can Stock Photo / davinci

4 Steps for Creating a Culture of Adoption When Implementing RPA

Best Practices, Guides, HR, IT, Operations November 30, 2017 at 9:44 am

Earlier this year, we shared a post about how robotic process automation (RPA) can play an integral role in auto finance servicing. Transferring routine processes from personnel to robots results in tangible outcomes that can save time and money, reduce human error, and increase employee engagement. But, before implementing suchRead More

3 Benefits of Using End-of-Lease Independent Vehicle Inspections

3 Benefits of Using End-of-Lease Independent Vehicle Inspections

When it comes to the end of a vehicle’s lease, all involved — lender, dealer, and lessee — appreciate when the turn-in experience is a pleasant one. Third-party vehicle inspections can go a long way toward ensuring that happens. End-of-lease independent vehicle inspections have become increasingly popular for bringing efficiencyRead More