Best Practices in Loan Servicing Detailed by Ally, Hyundai Capital, First Associates

The administrative aspects of servicing the life cycle of a loan from origination until pay off has become an industry in and of itself. Banks, captives, and primary loan servicers, all must pay special attention to how they are collecting principal and interest on the loan well after the borrower leaves the dealership. It is also […]
  • Nicole Casperson
  • August 15, 2018
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If Vehicle Subscriptions Are the Next Big Wave, What Happens When Subscribers Stop Paying?

The rise of vehicle subscription services is being hailed as a boon for commitment-phobic Americans — millennials in particular — who want a vehicle without the burden of ownership. Yet for “thin” credit bureau files — near prime and subprime consumers — the subscription model offers more than a lifestyle upgrade, it can provide a […]
  • Brandy Bissett and Jeff Hanna
  • August 13, 2018
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Regulatory Attention Points to Challenges Ahead [VIDEO]

The auto finance market needs to focus on “generating positive messages as it endures a flurry of negative publicity” and growing attention from regulators. That is the key takeaway from a video posted this week by White Clarke Group on a panel debate at the International Auto Finance Conference, which took place in May in […]
  • Natalie Mattila
  • August 24, 2017
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3 Best Practices for Training Debt Collectors

Auto loan delinquency rates are at the highest level since the 2007 financial crisis, which is why auto lenders are investing more time in debt collection best practices. As such, refining and bolstering training for debt collectors has become increasingly important. Auto Finance News spoke with a few experts in the field about tips for […]
  • Huixin Deng
  • August 21, 2017
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Not All Compliance Management Systems Are Created Equal

While the Consumer Financial Protection Bureau continues to expand into various business lines and increase the number of industries they supervise and hold enforcement power over, the FDIC, FED, and various state regulators have all incorporated the CFPB’s hyper focus on consumer risk into their supervision duties. As such, regulatory focus continues to remain concentrated […]
  • Craig Nazzaro
  • August 8, 2017
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What Gets Measured Gets Done: Establishing Key Risk Indicators to Measure Compliance Health

When we visit a doctor, we learn much about our health risk based on various measurements. Doctors check our blood pressure, heart rate, and cholesterol levels, and then compare them to medically determined acceptable rates. If our results are higher than the acceptable rates, doctors will advise us how to manage those rates downward to […]
  • Linda Iannone
  • August 7, 2017
  • 0

How the Supreme Court Turned Debt Collection Into a Grammar Lesson

On June 12, the Supreme Court settled a question about the status of debt buyers under the Fair Debt Collection Practices Act (FDCPA) that has been the subject of uncertainty for years: “Is a person who purchases debt for his own account a debt collector if he tries to collect that debt?” Writing for a […]
  • Michael Benoit
  • July 10, 2017
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Choice … or No Choice?

How’s that Dodd-Frank reform — the Financial Choice Act — coming along? Unless you’ve been under a rock for the last month, you’ll have noticed that things are not going so well for the Trump administration, and by extension, Republicans in the House and Senate. Between the Russia investigation, the FBI director’s firing, and a healthcare bill […]
  • Michael Benoit
  • July 3, 2017
  • 0

New Webinar Offers Tips to Make Compliance Training Fun

Making compliance training fun seems impossible — and expensive — but there are simple ways to alter training initiatives to engage employees without breaking the bank. That’s the upshot from the latest webinar hosted by the Center for Auto Finance Excellence entitled “Can Compliance Be Fun? Tips & Tools to Make Training Engaging.” “All it […]
  • Natalie Mattila
  • June 26, 2017
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