Five Questions With… Kyle Birch of GM Financial

Five Questions With is a monthly Q&A segment on AutoFinanceExcellence.org that offers a glimpse of what senior industry executives are thinking about outside the boardroom. Read on to find out. As the Chief Operating Officer of GM Financial, Kyle Birch leads all origination channels and servicing in North America for General Motor’s captive finance arm. […]
  • Nicole Casperson
  • June 4, 2019
  • 0

Five Questions With… Chuck Berend of BBVA Compass

Five Questions With is a monthly Q&A segment on AutoFinanceExcellence.org that offers a glimpse of what senior industry executives are thinking about outside the boardroom. Read on to find out. Chuck Berend has led BBVA Compass‘s auto finance unit since April 2017. He came to Birmingham, Ala.-based BBVA in July 2015 as senior vice president […]
  • Nicole Casperson
  • September 5, 2018
  • 0

Retention and Loyalty Are GMF Priorities as Lease Provider

Customer retention, loyalty, and efficiency are key goals for General Motors Finance Co., now the sole provider of all Buick and GMC subvented leases, an exclusive agreement that went into effect last week. The captive confirmed the partnership in January 2014, taking over a side of the business it previously shared with Ally Financial Inc. […]
  • Larissa Padden
  • February 13, 2015
  • 2
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