Lenders Advised to Take Action to Invest in Mobility [VIDEO]

As mobility services continue to grow, transforming the auto finance landscape, lenders are advised to take action to keep up with the evolving auto space, several executives said during a panel discussion at the 2017 Auto Finance Summit last October. “The people we are in business with are not watching, but a lot of people are […]
  • Matthew Wood
  • February 22, 2018
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Disruptive Economy Offers ‘Big Role’ for Auto Lenders, GM Financial CEO Says [VIDEO]

Mobility and disruptive technology continue to develop in the automotive industry, and there’s a “big role” for auto finance companies in a disruptive economy, according to Dan Berce, president and chief executive of General Motors Financial Co. As General Motors Co. — GM Financial’s parent — takes more strides into emerging mobility and autonomous technologies, […]
  • Matthew Wood
  • February 1, 2018
  • 0

3 Tips for Complaint Management

Complaining is an age-old habit of customers, but too many complaints about lending can lead to oversight from regulators. As such, there are some key ways to mitigate customer complaints — such as introducing some dedicated internal policies that show tangible examples of what a lender is doing to address complaints, for instance. To address […]
  • Emma Sandler
  • December 5, 2017
  • 0

Lenders to Boost Investment in Direct Lending, Mobile Apps in 2018

LAS VEGAS — Many auto lenders plan to increase their investment in direct lending and mobile applications in 2018, according to a poll conducted at the 2017 Auto Finance Summit. Out of all attendee respondents, 35% said direct lending is where they will increase their digital technology investment/spending the most next year. Bank of America Dealer […]
  • Natalie Mattila
  • November 22, 2017
  • 2

Loan Approval Rates Remain Unchanged, Poll Reveals

LAS VEGAS — Many lenders agreed that loan approval rates over the past 12 months “remained basically unchanged,” according to a poll conducted at the 2017 Auto Finance Summit late last month. Out of all attendee respondents, 53% said approval rates remain unchanged, trailed by 25% of respondents who said loan approval rates “improved somewhat” this year. Additionally, […]
  • Natalie Mattila
  • November 13, 2017
  • 0

Lenders Expect 2018 Volume Growth to Stem From New Products

LAS VEGAS — Many auto lenders expect to find financing growth through new products or services in 2018, according to a poll conducted at the 2017 Auto Finance Summit late last month. Out of all attendee respondents, 36% said new products and services is where they expect to find growth, trailed by “geographic expansion” with […]
  • Natalie Mattila
  • November 6, 2017
  • 0
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