Auto Finance Excellence Relaunches as a New Community for Industry Professionals

Auto Finance Excellence today relaunched as a comprehensive online community and industry resource for best practices and advice for auto lending and leasing professionals. At the new Auto Finance Excellence (www.autofinanceexcellence.org), formerly known as the Center for Auto Finance Excellence industry executives will find insights, ideas, and innovation on the practice of auto finance. The […]
  • Nicole Casperson
  • August 6, 2018
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How Westlake Financial Reduced Operating Expenses 15% in One Year

Executives at Westlake Financial Services realized last year that the company’s operating costs were too high and that key performance indicators were “out of whack,” Ian Anderson, group president of Westlake Financial Services, told the Center for Auto Finance Excellence. That’s when the lender decided to create VisorBot, an automated employee-supervision system, and to make […]
  • Emma Sandler
  • May 9, 2018
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Why Lenders Should Consider Offering an Auto Lending App

This summer will mark the 10th anniversary of the debut of the app store which has grown to more than 2.2 million apps, which have come to occupy five hours of a consumer’s day. But, are lenders doing enough to capture that valuable screen time? Billions of smartphone owners use mobile apps daily. A consumer’s […]
  • Emma Sandler
  • May 2, 2018
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How Lenders and Dealers Differ In Adopting New Technology

From mobility to online car shopping, technology has made leaps and bounds in the auto industry, and while this area might be small, it’s growing sooner rather than later. Lenders and dealers have no shortage of options when it comes to implementing new technology into their processes, but despite the fact that lenders and dealers […]
  • Matthew Wood
  • April 27, 2018
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3 Ways AI Can Improve Your Lending Business Today

Everyone talks about artificial intelligence in futuristic terms. The internet is aflutter with discussions of whether AI is dangerous, if robots will take over a la Terminator-style, and when this will happen. But the truth is, AI is already here and making a positive impact. Research analysts predict a 300% increase in AI investment in 2018 compared […]
  • Emma Sandler
  • March 28, 2018
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The Privacy Pickle of Massive Data

Mark Zuckerberg and Facebook are in quite a pickle. The Cambridge Analytica scandal that has roiled the country this week has exposed a basic truth: that privacy and Facebook’s business model are at odds. Amp up the privacy and data protections, and the social network that fuels Facebook’s growth is stanched. Pump up the social network […]
  • JJ Hornblass
  • March 22, 2018
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Machine Learning and the Luck of the Irish

This week the world celebrates all things Irish, with St Patrick’s Day coming up on the 17th of March. We’ll talk about Irish things soon enough, but first, while attending the #AFI2018 conference last week in San Francisco, there was some worthy discussion around A.I. and machine learning. A very interesting session lead by Springboard Auto’s Khalid […]
  • Matt Traylen
  • March 14, 2018
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AutoGravity to Add Security Features to Auto Loan App, CTO Says [PODCAST]

AutoGravity is prioritizing the implementation of new security features for its mobile app as part of its digital roadmap this year, in addition to exploring uses for biometrics, the company’s new Chief Technology Officer Sheng Wang said during episode 6 of The Roadmap. One of the natural “blocking points” in the online consumer finance process […]
  • Natalie Mattila
  • January 23, 2018
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Online Financing Improves Consumer Perception of Dealerships, Study Finds

Customers who perform their car financing online are found to have a more favorable experience at the dealership, increasing the likelihood that they will return in the future, according to a new survey by SpringboardAuto. SpringboardAuto — which connects consumers, lenders, and dealers through it’s mobile-friendly platform — conducted a survey among its consumers who […]
  • Matthew Wood
  • January 22, 2018
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