AI in Lending: It’s Time to Get Personal

More than 250,000 people have asked Alexa, Amazon’s voice-controlled bot, for its hand in marriage, according to a report by New Scientist. It’s safe to say, Artificial Intelligence (AI) has gotten personal. So, how can lenders use AI to create a more individualized lending experience? Borrowing 101 Let’s start with product education. Frankly, loan products […]
  • Sagent Lending Technologies
  • September 28, 2018
  • 0

Industry Veteran Ballinger Sets Out to Establish Blockchain Standards

Selling a service has become more important in the auto industry than selling a product, Chris Ballinger, chairman, and chief executive of Mobility Open Blockchain Initiative, told Auto Finance Excellence. With a decade of experience serving as Toyota Financial Services’ former chief financial officer and Toyota Research Institute’s former head of mobility services, Ballinger understands the […]
  • Nicole Casperson
  • September 24, 2018
  • 0

Honcker Pushes Out Features as the Company Creates New Revenue Channels

Editor’s note: This interview was originally featured in the June issue of Auto Finance News.  With 2019 on the radar, vehicle leasing app Honcker is evolving its business to include features that engage customers from the moment they start searching for vehicles through the end of their leases, Founder Nathan Hecht told Auto Finance News. […]
  • Auto Finance News
  • August 27, 2018
  • 0

Best Practices in Loan Servicing Detailed by Ally, Hyundai Capital, First Associates

The administrative aspects of servicing the life cycle of a loan from origination until pay off has become an industry in and of itself. Banks, captives, and primary loan servicers, all must pay special attention to how they are collecting principal and interest on the loan well after the borrower leaves the dealership. It is also […]
  • Nicole Casperson
  • August 15, 2018
  • 0

If Vehicle Subscriptions Are the Next Big Wave, What Happens When Subscribers Stop Paying?

The rise of vehicle subscription services is being hailed as a boon for commitment-phobic Americans — millennials in particular — who want a vehicle without the burden of ownership. Yet for “thin” credit bureau files — near prime and subprime consumers — the subscription model offers more than a lifestyle upgrade, it can provide a […]
  • Brandy Bissett and Jeff Hanna
  • August 13, 2018
  • 0

MOBI’s CEO Shares How to Make Blockchain a Reality

Manufacturers and their captive finance companies are facing disruptive technology trends that are impossible to ignore — and the emergence of blockchain is one. But, to make blockchain a reality, companies need to stop racing towards innovation and start with a community. “Maybe it isn’t so much about the tech, it’s really about the ecosystem,” […]
  • Nicole Casperson
  • August 8, 2018
  • 0

Auto Finance Excellence Relaunches as a New Community for Industry Professionals

Auto Finance Excellence today relaunched as a comprehensive online community and industry resource for best practices and advice for auto lending and leasing professionals. At the new Auto Finance Excellence (www.autofinanceexcellence.org), formerly known as the Center for Auto Finance Excellence industry executives will find insights, ideas, and innovation on the practice of auto finance. The […]
  • Nicole Casperson
  • August 6, 2018
  • 0

How Westlake Financial Reduced Operating Expenses 15% in One Year

Executives at Westlake Financial Services realized last year that the company’s operating costs were too high and that key performance indicators were “out of whack,” Ian Anderson, group president of Westlake Financial Services, told the Center for Auto Finance Excellence. That’s when the lender decided to create VisorBot, an automated employee-supervision system, and to make […]
  • Emma Sandler
  • May 9, 2018
  • 0

Why Lenders Should Consider Offering an Auto Lending App

This summer will mark the 10th anniversary of the debut of the app store which has grown to more than 2.2 million apps, which have come to occupy five hours of a consumer’s day. But, are lenders doing enough to capture that valuable screen time? Billions of smartphone owners use mobile apps daily. A consumer’s […]
  • Emma Sandler
  • May 2, 2018
  • 0
Page 2 of 3«123 »
X