What Hyundai and Startup Carma Learned About Car Subscriptions

Car subscriptions have been one of the hottest auto trends of 2018 so far. Less than 100 days into the year, BMW, Mercedes-Benz, Toyota Motor’s Lexus brand, and a host of startups have all launched services or said they intend to. The subscription trend began in January 2017 when Cadillac piloted Book by Cadillac in New […]
  • Emma Sandler
  • April 11, 2018
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How the Digital Age Could Shape Collection Strategy in the Coming Years

We live in the Age of Information. Humans produced 2.5 quintillion bytes of data per day in 2017, according to IBM, and it is often said that humans have generated 90% of the data in the world in the last three years alone. This data is generated through people’s purchasing behaviors, web searches, social media posts and […]
  • Emma Sandler
  • April 4, 2018
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15 Tricky Questions Consumers Ask About Auto Finance

Any company needs to anticipate the questions their consumers will ask — before they ask them — in order to create a positive customer experience. Auto finance is no different. In fact, since auto loans and leases are relatively complex products compared to, say, neckties, lenders should do more upfront work to anticipate consumer inquiries. A […]
  • JJ Hornblass
  • March 27, 2018
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Enabling Automotive Subscription Services to Scale

Customers have endless options when it comes to personal transportation, ranging from the traditional purchase or lease of a vehicle, to on-the-spot rentals and ridesharing services such as Lyft and Uber. Nearly 40 years after the leasing model was adopted by Ford, a new contender is rapidly emerging: subscription-based vehicle services. Many are seeing this […]
  • Sagent Lending Technologies
  • March 19, 2018
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AFSA Comments on NYC Proposed Rules for Secondhand Auto Dealers

On Feb. 28, the American Financial Services Association (AFSA) submitted a comment letter to the New York City Department of Consumer Affairs regarding the Department’s proposed rules for secondhand auto dealers. The proposed rules would implement Local Laws 197 and 198 of 2017, which passed the City Council in September. The laws and proposed rules […]
  • American Financial Services Association
  • March 2, 2018
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Lenders Advised to Take Action to Invest in Mobility [VIDEO]

As mobility services continue to grow, transforming the auto finance landscape, lenders are advised to take action to keep up with the evolving auto space, several executives said during a panel discussion at the 2017 Auto Finance Summit last October. “The people we are in business with are not watching, but a lot of people are […]
  • Matthew Wood
  • February 22, 2018
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How to Attract (and Retain) Millennial Talent

For companies looking to attract a growing millennial workforce to their organization, management needs to take a broader approach and find what changes they can make to the company culture to appeal to all types of employees, Scott Gunnell, vice president of sales strategy and development at JM&A Group, to Auto Finance News. “We talk […]
  • Matthew Wood
  • February 9, 2018
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Disruptive Economy Offers ‘Big Role’ for Auto Lenders, GM Financial CEO Says [VIDEO]

Mobility and disruptive technology continue to develop in the automotive industry, and there’s a “big role” for auto finance companies in a disruptive economy, according to Dan Berce, president and chief executive of General Motors Financial Co. As General Motors Co. — GM Financial’s parent — takes more strides into emerging mobility and autonomous technologies, […]
  • Matthew Wood
  • February 1, 2018
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A Rosy Used-Car Sales Outlook? Not Necessarily, Independent Dealers Say

Looking back at the year that just closed, the car sales environment was generally positive. Although the U.S. auto industry’s seven-year run of increasing sales came to an end, the overall sentiment is cautiously optimistic for 2018. However, a closer review of this past year’s data shows a mixed bag on the used-car front, and […]
  • Cheryl Miller
  • January 30, 2018
  • 0
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