‘Be your authentic self,’ Renee Horne urges execs at 2019 Women in Auto Finance Luncheon

LAS VEGAS — In banking and consumer finance, the percentage of women representing the workforce in C-suite positions is 24%, compared with 56% of women employees in entry-level positions, Renee Horne, vice president of consumer lending experiences at USAA Federal Savings Bank, said during the Women in Auto Finance Luncheon at the Auto Finance Summit […]
  • Nicole Casperson
  • October 29, 2019
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Member-focused strategy drives PenFed’s product innovation

Ivan McBride is competitive, and it’s easy to understand why. He played professional baseball for the Cleveland Indians before starting his career in the auto industry 25 years ago. Nowadays, though, McBride has tempered that ambition with a healthy dose of patience, learning to “stay focused on what you do well and not get distracted,” […]
  • Bianca Chan
  • October 28, 2019
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PenFed, Wells Fargo charity efforts aid vets

Two auto lenders are honoring armed service veterans in their latest community service campaigns, according to separate releases by Pentagon Federal Credit Union and Wells Fargo last week. PenFed served as the sponsor of the inaugural 2019 San Antonio Business Journal Veterans in Business Award, which honors 12 veterans in business and two veteran-owned companies […]
  • Joey Pizzolato
  • October 14, 2019
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SCUSA volunteers at local food bank

About two dozen Santander Consumer USA internal audit employees volunteered at the North Texas Food Bank distribution center in Plano, Texas, to combat hunger right in their own backyard. “The work done by the food bank is a worthy cause,” one volunteer named Alejandro said in a Sept. 20 blog post. “They help address the […]
  • Bianca Chan
  • September 25, 2019
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Unpacking California’s new privacy reg: 2 issues lenders need to know

Starting January 2020, financial institutions will need to keep their data security procedures in check as California’s new consumer protection act goes into effect. The legislation gives California consumers the “private right of action,” or the ability to sue companies, if their personal information is the subject of a data breach resulting from a business’s […]
  • Bianca Chan
  • September 20, 2019
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6 steps to building a dealership culture that attracts female employees

Traditionally the auto industry has historically been dominated by men, but as the workforce advances to include, value and support more women, the auto retail industry is making an effort to keep up. Not only is this an important cultural evolution for dealers to make, but it’s also a crucial business evolution. Studies show women […]
  • Marisa Carnevale-Henderson
  • September 19, 2019
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Golden Eagle launches GAP coverage for ‘life events’

Golden Eagle Insurance launched a new product last week designed to aid lenders and customers during unexpected life events. The negative-equity protection program is described as GAP insurance for life events, allowing customers to walk away from their auto loans or skip payments in the case of unexpected life events, including involuntary unemployment, physical injury […]
  • Bianca Chan
  • September 17, 2019
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5 success strategies for consumer lenders in 2020

Investors love growth, and as we approach the longest sustained period of growth in the history of the United States, the business climate has been almost unprecedented. The Dow Jones Industrial Average is hovering around record highs and unemployment is at its lowest level in nearly two decades. These robust economic conditions have supported and […]
  • Daniel Chu
  • August 29, 2019
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Global Lending Services bets long-term success on direct business

Global Lending Services is in the midst of establishing a direct lending business, a move Chief Executive Steve Thibodeau calls “the next gear of [the company’s] growth engine.” While the Atlanta-based auto lender is keeping short-term aspirations in check — Thibodeau said he does not see the direct business as a significant driver of volume […]
  • Bianca Chan
  • August 28, 2019
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