BHPH Lender Tricolor Promotes ‘Graduation’ Into Higher Credit Tiers

Most lenders would like to win the consumer’s business and have them coming back for their next loan, but used-car retailer Tricolor is hoping to prop up its subprime consumers and get them into higher credit tiers by the time they need to apply for a new loan. Tricolor is a retailer and buy-here-pay-here lender that works […]
  • Nicole Casperson
  • September 26, 2018
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3 Strategies to Qualify Customers for Car Subscription Programs

One of the most frequently asked questions when implementing a vehicle subscription program is identifying a proper risk model for underwriting subscription customers. This typically corresponds to two areas that need to be addressed before allowing customers into a subscription membership — driving history and creditworthiness. In this article, we will focus on credit underwriting. […]
  • Azarias Reda
  • September 21, 2018
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Participation Points: Why Servicers Should Encourage Borrower Engagement

Customer engagement is a hot topic, with many companies now adding “customer experience” directors and other such roles to their ranks. But what does it mean to “engage” a borrower? In basic terms, engagement describes participation. But, for loan servicers, that means interacting with the borrower on their terms. With the right tools and resources, […]
  • Sagent Lending Technologies
  • September 14, 2018
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Five Questions With… Chuck Berend of BBVA Compass

Five Questions With is a monthly Q&A segment on AutoFinanceExcellence.org that offers a glimpse of what senior industry executives are thinking about outside the boardroom. Read on to find out. Chuck Berend has led BBVA Compass‘s auto finance unit since April 2017. He came to Birmingham, Ala.-based BBVA in July 2015 as senior vice president […]
  • Nicole Casperson
  • September 5, 2018
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Auto Finance Excellence Relaunches as a New Community for Industry Professionals

Auto Finance Excellence today relaunched as a comprehensive online community and industry resource for best practices and advice for auto lending and leasing professionals. At the new Auto Finance Excellence (www.autofinanceexcellence.org), formerly known as the Center for Auto Finance Excellence industry executives will find insights, ideas, and innovation on the practice of auto finance. The […]
  • Nicole Casperson
  • August 6, 2018
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