Best Practices Survey: We Want to Hear From You

Today is the last day to participate in the Center for Auto Finance Excellence’s best practices survey — and to be entered into a drawing to win a a $50 Amazon gift card. The Center is constantly working to enhance its relevance and service to you and the industry. As an important part of the auto finance community, we are […]
  • Natalie Mattila
  • October 3, 2017
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Best Practices Survey: We Want to Hear From You

The Center for Auto Finance Excellence is constantly working to enhance its relevance and service to you and the industry. As an important part of the auto finance community, we are coming to our members for best practice insights.Please take a moment to complete this short survey, which will offer valuable benchmark data to the industry. […]
  • Natalie Mattila
  • September 19, 2017
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Compliance Insider: The Cynic Returns

You may recall that last month I wrote about how a cynic might view the Consumer Financial Protection Bureau’s arbitration rule and its corresponding ban on class-action waivers in predispute arbitration agreements. My cynic held the view that the rule, while purporting to be only a ban on waivers, was really just a back-door attempt […]
  • Michael Benoit
  • September 15, 2017
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Why Regulators Are Keeping a Close Watch on Dealers

Dealers are faced with an assortment of issues today when it comes to the red-tape of compliance. From the Consumer Financial Protection Bureau to the Department of Justice and state attorneys general, they are all keeping a close watch on dealer business practices. But some issues, more than others, are worrying both independent and franchise […]
  • Emma Sandler
  • September 13, 2017
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The Cynic’s View on the CFPB Arbitration Rule

On July 10, the Consumer Financial Protection Bureau issued the final version of its arbitration rule banning consumer financial services providers from enforcing federal or state court class-action waivers in pre-dispute arbitration agreements. The rule — which takes effect Sept. 19 and with which compliance will be required in March 2018 — does not prohibit […]
  • Michael Benoit
  • September 5, 2017
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Regulatory Attention Points to Challenges Ahead [VIDEO]

The auto finance market needs to focus on “generating positive messages as it endures a flurry of negative publicity” and growing attention from regulators. That is the key takeaway from a video posted this week by White Clarke Group on a panel debate at the International Auto Finance Conference, which took place in May in […]
  • Natalie Mattila
  • August 24, 2017
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3 Best Practices for Training Debt Collectors

Auto loan delinquency rates are at the highest level since the 2007 financial crisis, which is why auto lenders are investing more time in debt collection best practices. As such, refining and bolstering training for debt collectors has become increasingly important. Auto Finance News spoke with a few experts in the field about tips for […]
  • Huixin Deng
  • August 21, 2017
  • 1

Not All Compliance Management Systems Are Created Equal

While the Consumer Financial Protection Bureau continues to expand into various business lines and increase the number of industries they supervise and hold enforcement power over, the FDIC, FED, and various state regulators have all incorporated the CFPB’s hyper focus on consumer risk into their supervision duties. As such, regulatory focus continues to remain concentrated […]
  • Craig Nazzaro
  • August 8, 2017
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What Gets Measured Gets Done: Establishing Key Risk Indicators to Measure Compliance Health

When we visit a doctor, we learn much about our health risk based on various measurements. Doctors check our blood pressure, heart rate, and cholesterol levels, and then compare them to medically determined acceptable rates. If our results are higher than the acceptable rates, doctors will advise us how to manage those rates downward to […]
  • Linda Iannone
  • August 7, 2017
  • 0
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