Used-Car Prices at Risk of Rising Should New-Car Tariffs Go Into Effect

Though the proposed auto tariffs are geared toward new vehicles and their parts, the trickle-down effect could mean higher used-car prices and volumes. “If tariffs are put into place, we are assuming that the manufacturers will need to raise prices as they cannot absorb the additional costs of the vehicles,” said Joe Halovanic, a vice […]
  • Marcie Belles
  • July 27, 2018
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Seeking Talent: Toyota’s Challenge to Craft a ‘Candidate-First’ Experience

Before Toyota Financial Services announced its move to Plano, Texas, four years ago, the company averaged a respectably low 5% attrition rate with little turnover year over year. But when the move was initiated, suddenly there was a need to hire hundreds of new employees to replace those who opted to stay behind in southern […]
  • Marcie Belles
  • June 21, 2018
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The 8-Second Challenge for Social Media Marketing

When it comes to developing a social media strategy, lenders must determine how to get their message across in the right channel – in less time than it takes to read this paragraph. The stakes are high because 3 billion people worldwide are active on social media, and consumers are spending an average of five […]
  • Marcie Belles
  • May 18, 2018
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4 Tips for an Effective Social Media Campaign

When Chase Auto set out to create its first Instagram campaign in February, the idea was to relate the emotional connection consumers have with their cars to the personal relationships they celebrate on Valentine’s Day. The resulting campaign, which pitched a do-it-yourself date night idea called the “Cuddle Car Kit,” netted 4 million impressions, said […]
  • Marcie Belles
  • April 20, 2018
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6 Practical Tips for Compliance Management

Whether an auto lender has 100 compliance staffers or one, an effective compliance management system should be at the top of the priority list, said Richard Miller, chief compliance officer at Hyundai Capital America, in a session at the Auto Finance Risk & Compliance Summit last month. In a nutshell, a compliance management system – […]
  • Marcie Belles
  • June 7, 2017
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Security Service Credit Union Takes Top Spot in Dealer Ranking

For the second straight year, Security Service Credit Union took the top spot in overall performance in an exclusive ranking of dealer preferences about the finance providers they use. The survey, called the Auto Finance Performance (AFP) data query and conducted by Auto Finance News, quantifies and ranks lenders on service, pricing, representatives, and products […]
  • Marcie Belles
  • October 24, 2016
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DataScan to Sponsor the Center For Auto Finance Excellence

DataScan has joined Auto Finance News and Fiserv as a sponsor for the Center for Auto Finance Excellence, the industry resource that provides best practices and actionable advice for auto finance professionals. The Center shares unique content and insights on the practice of auto finance, furthering the overall management performance of the industry. DataScan’s participation […]
  • Marcie Belles
  • January 22, 2016
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Security Service Tops Ranking Amid Higher Overall Scores

Security Service Federal Credit Union snared the No. 1 spot in an exclusive ranking of dealer preferences about the finance providers they use. The survey, called the Auto Finance Performance (AFP) data query and conducted by Auto Finance News sister company Auto Finance Advisors, quantifies and ranks lenders on service, pricing, representatives, and products — […]
  • Marcie Belles
  • December 10, 2015
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CFPB Complaint Narratives: Lenders Weigh Public Responses

When it comes to the Consumer Financial Protection Bureau’s consumer complaint narratives, silence may be golden. Despite opposition, the regulatory agency went live in late June with an expanded complaint portal ― one that allows consumers to share their stories when they submit complaints to the bureau. The CFPB explained: “Consumer narratives provide a firsthand […]
  • Marcie Belles
  • July 8, 2015
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