Navigating and Strengthening Lender-Startup Partnerships [PODCAST]

When the turn-on-a-dime mentality of a startup challenges the red-tape decision-making of larger finance companies, strategic partnerships risk being marred by culture clash. In this episode of The Roadmap, Sonia Steinway, president of Outside Financial, shares insights to help startups and their corporate partners develop and maintain healthy relationships. Steinway also outlines the needs for […]
  • Matthew Wood
  • June 25, 2018
  • 0

How to Embrace AI to Improve Originations [PODCAST]

As auto lenders struggle to integrate artificial intelligence into origination models, powersports lessor MotoLease has fully embraced the technology. In this episode of The Roadmap, MotoLease Chief Executive Maurice Salter and Chief Operating Officer Emre Ucer discuss the steps involved in using AI for originations, as well as the rationale for doing the project in-house. […]
  • Matthew Wood
  • June 11, 2018
  • 0

How Smaller Lenders Can Improve Their Fraud Teams

DALLAS — As fraudsters continue to grow smarter and increase in activity, auto lenders have to be extra vigilant in keeping a close eye on their operations. From synthetic to impound fraud, the avenues in which lenders can be taken advantage of is growing. And while bigger lenders and banks have the resources to devote […]
  • Matthew Wood
  • May 30, 2018
  • 0

How Lenders and Dealers Differ In Adopting New Technology

From mobility to online car shopping, technology has made leaps and bounds in the auto industry, and while this area might be small, it’s growing sooner rather than later. Lenders and dealers have no shortage of options when it comes to implementing new technology into their processes, but despite the fact that lenders and dealers […]
  • Matthew Wood
  • April 27, 2018
  • 0

How Social Media Aids In Servicing Customer Complaints

Social media is a wildly versatile application that has clear uses in an individual’s personal life, but it’s also a valuable tool for any company. Social media strategy is a key way for a company to reach its consumer base but the technology works both ways. Consumers can reach companies easier than ever before, and […]
  • Matthew Wood
  • April 13, 2018
  • 0

How to Manage an Older Workforce Amid Rising Millennials

ORLANDO — While millennials may be entering the workforce across a wide range of industries, it’s still “vitally important” to make sure that the Baby Boomers and Gen Xers feel relevant at a company, said Kelly Joscelyne, global talent officer at Mastercard, said at CBA Live 2018. While speaking at the “Workforce of the Future” […]
  • Matthew Wood
  • March 13, 2018
  • 0

Lenders Advised to Take Action to Invest in Mobility [VIDEO]

As mobility services continue to grow, transforming the auto finance landscape, lenders are advised to take action to keep up with the evolving auto space, several executives said during a panel discussion at the 2017 Auto Finance Summit last October. “The people we are in business with are not watching, but a lot of people are […]
  • Matthew Wood
  • February 22, 2018
  • 0

How to Attract (and Retain) Millennial Talent

For companies looking to attract a growing millennial workforce to their organization, management needs to take a broader approach and find what changes they can make to the company culture to appeal to all types of employees, Scott Gunnell, vice president of sales strategy and development at JM&A Group, to Auto Finance News. “We talk […]
  • Matthew Wood
  • February 9, 2018
  • 0

4 Fundamental Ways to Bolster Human Resources Development

Technology in the auto industry and the workplace are constantly growing and updating, but if finance companies and dealerships aren’t careful, these changes could leave them with an uninformed and unprepared workforce. The emergence of disruptive technologies and practices such as ridesharing, autonomous vehicles, and online direct dealing are already beginning to send ripples throughout […]
  • Matthew Wood
  • February 5, 2018
  • 1
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