Lenders Focus on Collections, as Delinquencies Tick Up

Although delinquencies benefited from tax refund season, according to S&P Global’s March U.S. Auto Loan ABS Tracker, 60-day subprime delinquencies in February — at 4.28% — were up from 3.75% during the same month a year prior. Meanwhile, the subprime recovery rate in February was 37.6%, down from 40.6% in February 2016, and 45.8% in […]
  • Larissa Padden
  • May 31, 2017
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Few Banks Tightened Credit Standards for Auto Loan Approval, Fed Finds

Several large auto lenders reported elevated delinquencies and losses in the fourth quarter, but only 13% of banks surveyed by the Federal Reserve have tightened credit standards for approving auto loans. Meanwhile, 85% reported standards remained “basically unchanged,” while, on the bright side, no respondent reported loosening standards, according to the Senior Loan Officer Opinion […]
  • Larissa Padden
  • February 8, 2017
  • 1

CPS Set Up to Be ‘Recession Resistant,’ CEO Says [VIDEO]

Consumer Portfolio Services Inc. has a two-year revolving line of credit, with a one year amortization period, which — while not recession-proof — is hopefully recession-resistant, Chief Executive Charles Bradley said. “It gives us two years to use them, but what it really does, with the amortization, if for some reason you can’t securitize and […]
  • Larissa Padden
  • December 6, 2016
  • 1

WEBINAR: Digital Lending for Auto Finance: What Do Customers Really Want?

Digital self-service in banking is not about customer service, but rather, customer engagement — or at least it should be. That’s the upshot from the latest webinar hosted by Center for Auto Finance Excellence entitled Digital Lending for Auto Finance: What Do Customers Really Want? “Although attracting and retaining customers is paramount,” said Josh Smith, senior […]
  • Larissa Padden
  • November 30, 2016
  • 1

Don’t Rely Too Heavily on Data, CPS CEO Advises [VIDEO]

There is more data available in auto finance to use in the decisioning process than ever before, Consumer Portfolio Services Inc. Chief Executive Charles Bradley said, but data isn’t everything. “Everyone is trying to find their niche,” he said during a fireside chat at the 2016 Auto Finance Summit. “The problem is, it’s very hard […]
  • Larissa Padden
  • November 11, 2016
  • 0

Coping with CFPB Exams: How to Handle the Findings [VIDEO]

First comes the exam, then come the findings. And one sign of a good exam is no surprises, according to Linda Iannone, chief compliance officer at Toyota Financial Services. “By the time you get to the closing meeting, you should already know what the findings are going to be, and what you’re going to talk […]
  • Larissa Padden
  • August 5, 2016
  • 0

Coping with CFPB Exams: The Importance of First Impressions [VIDEO]

Building relationships with the Consumer Financial Protection Bureau and other regulators is “so important,” said Linda Iannone, chief compliance officer at Toyota Financial Services. “We haven’t been examined by the CFPB yet, but we took a very proactive approach,” Iannone told attendees at the Auto Finance Risk & Compliance Summit in May. “As soon as the larger participant […]
  • Larissa Padden
  • July 13, 2016
  • 0

Coping with CFPB Exams: The Top ‘Dos and Don’ts’ [VIDEO]

A company’s legal representation should not be present during an exam from the Consumer Financial Protection Bureau, according to Richard Miller, director of compliance at Hyundai Capital America. “There’s a different level of animosity that comes with having a separate legal counsel in that role as a participant in the exam. It definitely doesn’t run […]
  • Larissa Padden
  • July 1, 2016
  • 0

Coping with CFPB Exams, The Importance of Interviews [VIDEO]

Identify who are your subject matter experts are, engage them early, and start working on all the first day presentations – that’s the advice Richard Miller, director of compliance at Hyundai Capital America, gave on how to prepare for Consumer Financial Protection Bureau exams. Miller, along with Toyota Financial Services’ Chief Compliance Officer Linda Iannone, […]
  • Larissa Padden
  • June 24, 2016
  • 1
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