3 Ways AI Can Improve Your Lending Business Today

Everyone talks about artificial intelligence in futuristic terms. The internet is aflutter with discussions of whether AI is dangerous, if robots will take over a la Terminator-style, and when this will happen. But the truth is, AI is already here and making a positive impact. Research analysts predict a 300% increase in AI investment in 2018 compared […]
  • Emma Sandler
  • March 28, 2018
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7 Auto Finance Innovation Ideas for 2018

For the auto finance industry, the challenge is clear: a deluge of technology change is coming, and lenders need to take action to in order not to be shut out of the competition. Lenders, dealers and manufacturers need to think about mobile payment technology and how they plan to integrate their systems, what shoppers want […]
  • Emma Sandler
  • December 26, 2017
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3 Tips for Complaint Management

Complaining is an age-old habit of customers, but too many complaints about lending can lead to oversight from regulators. As such, there are some key ways to mitigate customer complaints — such as introducing some dedicated internal policies that show tangible examples of what a lender is doing to address complaints, for instance. To address […]
  • Emma Sandler
  • December 5, 2017
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4 Tips for Setting Up Your CMS for Compliance Success

LAS VEGAS — Compliance is a necessary but logy topic that all lenders and dealers must comply with, and having a proficient compliance management system (CMS) has — by virtue of its association with compliance — also become a de facto necessity. For Veros Credit, it took two years of building out its in-house CMS […]
  • Emma Sandler
  • November 9, 2017
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Gearing Up for Retirement, NMAC VP Talks 32 Years of Industry Change

Nissan Motor Acceptance Corp. Vice President of Operations Mike McConnell has a seen a lot of change in the industry in the course of his nearly 32 years working within automotive sales and finance. When McConnell initially joined the auto space, there was one computer in the office and everything was manual — from pulling […]
  • Emma Sandler
  • October 5, 2017
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Why Regulators Are Keeping a Close Watch on Dealers

Dealers are faced with an assortment of issues today when it comes to the red-tape of compliance. From the Consumer Financial Protection Bureau to the Department of Justice and state attorneys general, they are all keeping a close watch on dealer business practices. But some issues, more than others, are worrying both independent and franchise […]
  • Emma Sandler
  • September 13, 2017
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Demand for Auto Loans Weaken, Fed Finds

Banks reported that demand for auto loans weakened in the second quarter, while demand for other consumer loans remained “basically unchanged,” according to the Federal Reserve. The findings come from 76 domestic banks and 22 U.S. branches and agencies of foreign banks surveyed by Senior Loan Officer Opinion Survey on Bank Lending Practices, whose results were released […]
  • Emma Sandler
  • August 1, 2017
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How Insurance Companies Should Prepare for Autonomous Cars

With the rapid advancement of autonomous vehicles, traditional personal auto insurance has the potential to be severely disrupted by new competition and shifts to other types of insurance coverage. The move to new business models will not be smooth, according to a June report from KPMG entitled, “The chaotic middle: The autonomous vehicle and disruption in […]
  • Emma Sandler
  • July 25, 2017
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What Blockchain Means for Fleet Management and Auto Finance

Fleet management of autonomous vehicles has gained traction over the past year, as more companies pivot their business models to accommodate this change in mobility. So, what does this mean for auto finance? Blockchain is set to play a huge role in fleet management, according to the report Blockchain @ Auto Finance from Deloitte Consulting LLC. This […]
  • Emma Sandler
  • July 19, 2017
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