Post Tagged with: "Veros Credit"

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3 Tips for Complaint Management

Best Practices, Compliance, Management December 5, 2017 at 11:00 am

Complaining is an age-old habit of customers, but too many complaints about lending can lead to oversight from regulators. As such, there are some key ways to mitigate customer complaints — such as introducing some dedicated internal policies that show tangible examples of what a lender is doing to addressRead More

Mike Lavin, EVP and chief legal O=officer at Consumer Portfolio Services, joins
Robert Tennant, VP and general counsel at Veros Credit, for a panel discussion at the 2017 Auto Finance Summit.

4 Tips for Setting Up Your CMS for Compliance Success

Best Practices, Compliance November 9, 2017 at 10:30 am

LAS VEGAS — Compliance is a necessary but logy topic that all lenders and dealers must comply with, and having a proficient compliance management system (CMS) has — by virtue of its association with compliance — also become a de facto necessity. For Veros Credit, it took two years ofRead More