Post Tagged with: "2017 Auto Finance Summit"

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3 Tips for Complaint Management

Complaining is an age-old habit of customers, but too many complaints about lending can lead to oversight from regulators. As such, there are some key ways to mitigate customer complaints — such as introducing some dedicated internal policies that show tangible examples of what a lender is doing to addressRead More

From left, Jeff Danford, SVP of Auto Finance at Ally Financial; David Hollodick, SVP, Product and Pricing Executive Consumer Vehicle Lending at Bank of America; and
Chas Roscow, Director, Vehicle Lending at State Farm Bank, discuss direct lending trends in a panel discussion at the 2017 Auto Finance Summit.

Lenders to Boost Investment in Direct Lending, Mobile Apps in 2018

LAS VEGAS — Many auto lenders plan to increase their investment in direct lending and mobile applications in 2018, according to a poll conducted at the 2017 Auto Finance Summit. Out of all attendee respondents, 35% said direct lending is where they will increase their digital technology investment/spending the most nextRead More

Loan Approval Rates Remain Unchanged, Poll Reveals

Loan Approval Rates Remain Unchanged, Poll Reveals

LAS VEGAS — Many lenders agreed that loan approval rates over the past 12 months “remained basically unchanged,” according to a poll conducted at the 2017 Auto Finance Summit late last month. Out of all attendee respondents, 53% said approval rates remain unchanged, trailed by 25% of respondents who said loan approval ratesRead More

Lenders Expect 2018 Volume Growth to Stem From New Products

Lenders Expect 2018 Volume Growth to Stem From New Products

LAS VEGAS — Many auto lenders expect to find financing growth through new products or services in 2018, according to a poll conducted at the 2017 Auto Finance Summit late last month. Out of all attendee respondents, 36% said new products and services is where they expect to find growth,Read More