Articles by: Natalie Mattila

Subprime Defaults Rise as Nonbank Competition Increases [PODCAST]

Subprime Defaults Rise as Nonbank Competition Increases [PODCAST]

Best Practices, Operations, Payments, Podcast, Risk September 18, 2017 at 11:08 am

Subprime auto defaults reached $1.8 billion as of June, making up about 80% of all defaults in the market, Michael Vogan, automobile economist in the credit analytics department at Moody’s Analytics, said during Episode 2 of The Auto Finance Roadmap. Last month, The Center for Auto Finance Excellence — sister siteRead More

Digital Services ‘Open the Floodgates’ for Disruption, Divido Exec Says [VIDEO]

Digital Services ‘Open the Floodgates’ for Disruption, Divido Exec Says [VIDEO]

Best Practices, IT, Operations, Payments, Sales & Marketing September 8, 2017 at 10:54 am

As on-demand streaming services like Netflix and Spotify transform the expectations of digital consumers, auto lenders will need to “respond quickly” when it comes to funding requirements, Christer Holloman, chief executive and co-founder of Divido, told attendees at the International Auto Finance Network conference in London. “Consumers want things straightaway,Read More

3 Most Common Types of Fraud and Ways to Prevent It

3 Most Common Types of Fraud and Ways to Prevent It

Best Practices, Guides, Management, Sales & Marketing August 29, 2017 at 9:19 am

As consumer fraud continues to rise year over year, lenders are seeking ways to detect and prevent fraudsters before the situation escalates, Frank McKenna, chief fraud strategist for PointPredictive, told Powersports Finance. Historically high lending volumes are fueling an estimated $6 billion in annual fraud losses to lenders, due to fraudstersRead More

Regulatory Attention Points to Challenges Ahead [VIDEO]

Regulatory Attention Points to Challenges Ahead [VIDEO]

Best Practices, Compliance August 24, 2017 at 9:00 am

The auto finance market needs to focus on “generating positive messages as it endures a flurry of negative publicity” and growing attention from regulators. That is the key takeaway from a video posted this week by White Clarke Group on a panel debate at the International Auto Finance Conference, whichRead More

Center for Auto Finance Excellence Launches New Monthly Podcast

Center for Auto Finance Excellence Launches New Monthly Podcast

Best Practices, Operations, Podcast, Risk August 14, 2017 at 11:40 am

The Center for Auto Finance Excellence, the sister site to Auto Finance News, is pleased to announce its inaugural episode of The Roadmap — a new monthly podcast series, which will cover best practices and trending topics in auto finance. For the first episode of The Roadmap, we host ChuckRead More

Capital One to Roll Out New Online Experience [VIDEO]

Capital One to Roll Out New Online Experience [VIDEO]

IT, Operations, Payments, Sales & Marketing August 4, 2017 at 10:39 am

Capital One Financial Corp. upgraded its web design to offer a more “user-friendly” online experience for borrowers, according to the bank’s YouTube channel. The updated design offers consumers easier access to account services, including auto loan payment history. Consumers can adjust their settings more easily, including language preferences, notifications, andRead More

Ford Credit Offers ‘Auto Finance 101’ Consumer Advice [VIDEO]

Ford Credit Offers ‘Auto Finance 101’ Consumer Advice [VIDEO]

Best Practices, Sales & Marketing July 28, 2017 at 11:00 am

Ford Motor Co. and its lending arm Ford Motor Credit Co. unveiled several new videos this month in its “Auto Finance 101” series on its YouTube channel, showing customers everything they need to know before purchasing a car. The video clips are all one minute or less and provide tips,Read More

New Webinar Offers Tips to Make Compliance Training Fun

New Webinar Offers Tips to Make Compliance Training Fun

Best Practices, Compliance June 26, 2017 at 10:06 am

Making compliance training fun seems impossible — and expensive — but there are simple ways to alter training initiatives to engage employees without breaking the bank. That’s the upshot from the latest webinar hosted by the Center for Auto Finance Excellence entitled “Can Compliance Be Fun? Tips & Tools toRead More

Negative Equity Trade-Ins Spike to Record High, Where Do Lenders Draw the Line?

Negative Equity Trade-Ins Spike to Record High, Where Do Lenders Draw the Line?

Operations, Risk March 2, 2017 at 12:08 pm

Spurred by extending loan terms, a record-number of consumers — 31% — turned in cars with negative equity in 2016, in order to get their next vehicle, according to data from Edmunds.com. This trend, and longer-term loans, are not expected to reverse anytime soon, Greg McBride, chief analyst at Bankrate.com,Read More