Articles by: Natalie Mattila

Center for Auto Finance Excellence Launches New Monthly Podcast

Center for Auto Finance Excellence Launches New Monthly Podcast

The Center for Auto Finance Excellence, the sister site to Auto Finance News, is pleased to announce its inaugural episode of The Roadmap — a new monthly podcast series, which will cover best practices and trending topics in auto finance. For the first episode of The Roadmap, we host ChuckRead More

Capital One to Roll Out New Online Experience [VIDEO]

Capital One to Roll Out New Online Experience [VIDEO]

Capital One Financial Corp. upgraded its web design to offer a more “user-friendly” online experience for borrowers, according to the bank’s YouTube channel. The updated design offers consumers easier access to account services, including auto loan payment history. Consumers can adjust their settings more easily, including language preferences, notifications, andRead More

Ford Credit Offers ‘Auto Finance 101’ Consumer Advice [VIDEO]

Ford Credit Offers ‘Auto Finance 101’ Consumer Advice [VIDEO]

Ford Motor Co. and its lending arm Ford Motor Credit Co. unveiled several new videos this month in its “Auto Finance 101” series on its YouTube channel, showing customers everything they need to know before purchasing a car. The video clips are all one minute or less and provide tips,Read More

New Webinar Offers Tips to Make Compliance Training Fun

New Webinar Offers Tips to Make Compliance Training Fun

Making compliance training fun seems impossible — and expensive — but there are simple ways to alter training initiatives to engage employees without breaking the bank. That’s the upshot from the latest webinar hosted by the Center for Auto Finance Excellence entitled “Can Compliance Be Fun? Tips & Tools toRead More

Negative Equity Trade-Ins Spike to Record High, Where Do Lenders Draw the Line?

Negative Equity Trade-Ins Spike to Record High, Where Do Lenders Draw the Line?

Spurred by extending loan terms, a record-number of consumers — 31% — turned in cars with negative equity in 2016, in order to get their next vehicle, according to data from Edmunds.com. This trend, and longer-term loans, are not expected to reverse anytime soon, Greg McBride, chief analyst at Bankrate.com,Read More

Sharing Secrets — Roadblocks to Creating a Dealer Fraud Detection Network

Sharing Secrets — Roadblocks to Creating a Dealer Fraud Detection Network

With dealer fraud reaching “higher than normal” levels for Pelican Auto Finance LLC, the subprime lender has been looking to develop a lender network to share dealer fraud insights, said Troy Cavallaro, the company’s chief executive. However, the company has been “unable to move the needle” on the project dueRead More

Innovate Auto Finance: Lenders Need to Balance Their Ground Forces With Data

Innovate Auto Finance: Lenders Need to Balance Their Ground Forces With Data

LAS VEGAS — As the auto finance industry evolves — and as data becomes more refined and easier to use — it’s important for lenders to consider input from their consumer-facing staff, versus relying solely on data and analytics when making business decisions, said Scott France, vice president of Innovate Auto FinanceRead More