Articles by: George Yacik

Tips for Monitoring Dealer Compliance

Tips for Monitoring Dealer Compliance

Monitoring the behavior of another company and its employees may seem difficult, but with the right data and tracking, it’s easier than you might think. Like other lenders that make loans through automobile dealers, Pelican Auto Finance LLC is required by the Consumer Financial Protection Bureau to monitor how itsRead More

Using Data to Improve the Customer Experience

Using Data to Improve the Customer Experience

The more data auto lenders collect, the more ways they are finding to use it. Traditionally, auto lenders have used customer data to improve credit quality, refine marketing tactics, and find out what consumers like ― and dislike ― about the company’s products. Today they’re taking it a step further, usingRead More

The Implications of an Expanding Repo Industry

The Implications of an Expanding Repo Industry

Led by automobiles, the repossession business is poised to enter five relatively fat years following five lean years, bolstered by a stronger economy, greater sales of new vehicles and increased lending to borrowers with less than perfect credit, according to a new report. Repo companies that do their business “theRead More

How to Warn Consumers About Markups

How to Warn Consumers About Markups

SCCU pays its dealers fixed reserve fees, “but they know that we will not tolerate the arbitrary charging of a rate based on what we think we can get away with at the expense of the buyer,” Valdes said.

What Goes Into a Lender’s Decision to Move

What Goes Into a Lender’s Decision to Move

Toyota’s recent decision to move its headquarters to the Dallas area after 57 years in Los Angeles County is bound to leave you wondering; In the end, what was it that pushed Toyota over the edge in its decision?

How a Former Captive Became the Nation’s Largest Lender

How a Former Captive Became the Nation’s Largest Lender

How did this former captive exapand its auto business to become a dominant player in this increasingly competitive space? And what can other lenders learn from the company that has grown to be the nation’s top lender according to the latest Auto Finance News Big Wheels report.

Speed, Simplicity Trump Rates in Cultivating Dealer Partnerships

Speed, Simplicity Trump Rates in Cultivating Dealer Partnerships

No auto lender needs to be reminded how competitive their business is. But what’s the best way to make both your dealer partners and retail borrower customers happy? Having low interest rates and reasonable payback terms certainly help. For example, Space Coast Credit Union in Melbourne, Fla., offers competitive interestRead More