Articles by: Fiserv Intelligence

It’s Not Your Father’s Servicing System

It’s Not Your Father’s Servicing System

IT, Operations May 24, 2016 at 9:59 am

We have all read the headlines. With continued high demand expected for loans and leases, and over one trillion dollars in auto financing already being serviced, it is an exciting time to be in auto finance. While there is a tremendous amount of potential marketshare available, the day-to-day demands forRead More

The Coming Shift in Leasing Dynamics

The Coming Shift in Leasing Dynamics

Operations, Risk August 28, 2014 at 9:00 am

As automotive lenders know, leasing is a cyclical business tied to shifting interest rates. For decades, as rates have gone up, so too has consumers’ adoption of leasing. However, an interesting shift in leasing dynamics may be upon us. In a record year, leases accounted for 23 percent of new car sales in 2013, a figure that is expected to climb higher still by the end of 2014.

Improvements in Default Management Processes Benefit Auto Lenders

Improvements in Default Management Processes Benefit Auto Lenders

Best Practices, IT, Operations July 7, 2014 at 2:47 pm

Following the rebound of automotive leasing and lending in recent years, greater importance is being given to updating technology infrastructures

The IT That Can Improve Dealer Comp Consistency

The IT That Can Improve Dealer Comp Consistency

Best Practices, IT, Management, Operations May 2, 2014 at 11:45 am

Dealer reserve is an instrumental function of the auto loan financing process. In a routine that is familiar to most lenders, the dealer collects information, except for elements referencing protected classes, about buyers during closing and documentation activities.

Database & Documentation: The Two Critical Components in Successful Vendor Management

Database & Documentation: The Two Critical Components in Successful Vendor Management

Best Practices, Compliance, Management, Operations, Risk November 6, 2013 at 9:53 am

Over the last six to twelve months, Fiserv has had the opportunity to work with numerous financial institutions in establishing vendor management programs.  Although we have seen numerous approaches to these programs, there has been one consistent theme:  the desire for formal documentation.  Along with that need, the majority ofRead More