Articles by: Diana Asatryan

Internal Cooperation is Key for Success, Experts Say

Internal Cooperation is Key for Success, Experts Say

Best Practices, HR, Management, Operations March 22, 2016 at 11:25 am

Companies should, first and foremost, focus on internal partnerships across all departments, particularly when implementing new technologies. “Technology initiatives affect nearly every business unit within organizations today,” John Reed, senior executive director for Robert Half Technology, said in a statement. One C-level position in particular has been picking up onRead More

How Auto Finance Responds to Disruption

How Auto Finance Responds to Disruption

Best Practices, IT, Operations March 11, 2016 at 12:43 pm

Auto manufactures have been harnessing tech innovations to transform the industry landscape into a connected, ridesharing, driverless, and smartphone-dominated industry. In that same vein, what does this mean for auto finance? “There is an incredible amount of acceleration in the [auto finance] space, and this is when you see legacyRead More

Lenders Foster Consumer Engagement Through Twitter

Lenders Foster Consumer Engagement Through Twitter

Best Practices, IT, Operations February 29, 2016 at 10:38 am

In 2012, the country’s 10 largest auto lenders utilized Twitter mostly to address customer needs. Fast forward four years, and Auto Finance News is back perusing Twitter accounts, this time of the Top 5 largest auto lenders, as ranked by the 2015 Big Wheels Auto Finance report. Admittedly, we weren’tRead More

SURVEY: We Want to Hear From YOU

SURVEY: We Want to Hear From YOU

Best Practices February 24, 2016 at 10:47 am

As an important part of the Auto Finance community, we are coming to our readers for insights on how we can improve the Center for Auto Finance Excellence. Please complete a short survey about the Center’s online content and webinars. Once you complete the survey, your name will be entered intoRead More

CREDIT: Increase in Loans, Increase in Subprime

CREDIT: Increase in Loans, Increase in Subprime

Operations, Risk February 23, 2016 at 1:47 pm

More consumers have chosen to finance their vehicles, while lenders have dug deeper into subprime space, experts suggest. Subprime Overall, 75.6 million consumers had an auto loan in the fourth quarter 2015, according to TransUnion. The number is up 7.8% year over year – the largest YoY increase since theRead More

3 Tips for Improving  Mobile Apps

3 Tips for Improving Mobile Apps

Best Practices, Guides, Operations, Payments February 15, 2016 at 11:00 am

It’s old news to say that mobile apps are gaining traction in the financial services space. In fact, 45% of customers surveyed in the NetFinance 2016 Consumer study said that mobile apps were their preferred method of interaction with their banks. Auto lenders have recognized that trend, and have looked into leveraging their digitalRead More

Sketching Priorities: Lenders Share What’s on Their Plate This Year

Sketching Priorities: Lenders Share What’s on Their Plate This Year

Best Practices, Management, Operations February 9, 2016 at 10:26 am

By Larissa Padden; Diana Asatryan   Leveraging digital channels, completing transactions quicker, and boosting efficiency — among other things — is on the radar for a number of executives that Auto Finance News interviewed for our December magazine issue. Here are the top 3 questions we asked. Tech Investments   Auto FinanceRead More

Flat Fees and Parallels: 2 Takeaways From Toyota’s Settlement Case

Flat Fees and Parallels: 2 Takeaways From Toyota’s Settlement Case

Compliance, Payments February 5, 2016 at 11:35 am

If you work in auto finance, you’ve heard by now that Toyota Motor Credit Corp. (TMCC) reached a “voluntary” resolution with the Consumer Financial Protection Bureau and the Department of Justice on Tuesday, to address the alleged discriminatory practices in its loan pricing. According to the resolution, TMCC will investRead More

How Prestige Helps Borrowers Move Up the Credit Ladder

How Prestige Helps Borrowers Move Up the Credit Ladder

Best Practices, Operations, Risk February 1, 2016 at 11:00 am

Borrowers need to know the importance of on-time payments, and what it can do for them, so that lenders won’t have to deal with overdue or defaulting accounts (no one likes that, right?). This is especially true in deep subprime space, where consumers struggle to improve their credit scores. We asked PrestigeRead More